PRIVACY POLICY / TERMS AND CONDITIONS

At Positive Balance Coaching Ltd. we are committed to safeguarding and preserving the privacy of our visitors. This privacy statement is a demonstration of our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this website. We hold the privacy of your personal information in the highest regard.

This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.

As the web is a continually evolving medium we do update this Policy from time to time, however, please be assured we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

INFORMATION THAT WE COLLECT

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data, and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or make a purchase.
  • Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Sometimes we work with third parties for Facebook ad targeting, and those third parties will be accessing our Facebook pixel.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

Unfortunately, sending information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Storing of Payment Details

We do not store credit card details nor do we share customer details with any 3rd parties.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion, we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online –that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorised third-party use of such information

Access to Information

In accordance with the Data Protection Act 1998, you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of $20 to cover costs incurred by us in providing you with the information.

Intellectual Property Rights

All intellectual property rights, including copyright in all content and communication, belongs to Positive Balance Coaching Ltd. By reading the Terms of Use you are agreeing that the content and property of Louise Thompson and louisethompson.com cannot be copied, reproduced, modified, stored, redistributed or exploited commercially in any way without permission from Louise Thompson – Positive Balance Coaching Ltd.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this policy via email at support@louisethompson.com

PO Box 340 248, Birkenhead, Auckland 0626, New Zealand.

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